Privacy Policy

Your privacy is important to us. It is Sims Pacific Metals’ policy to respect your privacy regarding any information we may collect from you across our website, https://www.simspacificmetals.co.nz, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 1 March 2019.

COVID-19 Alert

From 12:00 am Monday the 31st of August the Auckland Region is moving to alert level 2 while the rest of New Zealand remains at alert level 2.  Please be assured that the safety of our customers, suppliers and employees remains our highest priority during this time.

Throughout Alert Level 2 we will be operating revised procedures specific to approved Government COVID-19 protocols to ensure we are operating our workplace safely – including mandatory use of face masks for all customer-facing employees.  

Please ensure you follow any instruction given by our teams, particularly around social distancing and appropriate PPE.

We acknowledge that these processes may create some temporary inconveniences, however, the ongoing health and wellbeing of all persons associated with Sims Pacific Metals remains our primary focus.

Please visit our COVID-19 page here for more information.
Thank you for your understanding.